Everything you need to know about Apple Franchise In India
Whenever we think of buying a new phone the only brand we think of is Apple. There are a lot of reasons why people around the globe have chosen Apple stores as their first and most-trusted brand. As of 2020, Apple sold more than 34 million Apple Watches, more than any brand in the world. On the other hand, Apple sold more than 430 million products across the globe. According to statista.com, it has been estimated that Apple has shipped around 6 million smartphones to India.
Apple Store Franchise in India
Apple as a company needs no introduction, people have lots of knowledge about this company. Similarly, one must know that Apple does not have any company-owned stores in India. Instead, the company has opened up only Authorized Service Provider Stores in India. Still, Apple stores are doing quite well in India. Tata is aiming to open small exclusive Apple stores across India.
It has been reported that Apple is tying up with Tata-owned Infiniti Retail, which also runs Chroma store chains in India for the venture. Soon, India will see proper Apple stores coming for its customers all across the country.
Now, further, in this article, we will talk everything about Apple’s Service Provider stations or stores in India.
Is Apple Authorized Service Provider Store Profitable?
Such a reputable and well-established company has lots of lines of business. The Apple Store also known as Apple’s Service Centre is one of those business lines that generate huge revenue for the company. We have already mentioned how many Apple products are shipped and sold across the globe. Those facts and figures easily prove that, in a country like India, Apple stores (service centers) are highly profitable. As there are no proper Apple stores but, only service stations in India there is no distribution of profits.
Moreover, we can estimate that Apple Authorized Service Providers in India make quite a good amount of money. As the company sells millions of devices every year, those devices need service stations to be visited. So, these customers visit the nearest Apple service station for the problem to be solved.
Apple Authorized Service Provider Store Cost in India
Before we move forward one must know, if you are willing to open an Apple service center in India then it is done under two methods: Apple Authorized Service Provider (AASP) and Independent Repair Provider (IPR). Additionally, for any method, you choose you will need to invest quite heavily.
An AASP offers in-warranty and out-warranty repair services to customers. Apple sends original parts to such service stations along with required repair and diagnostic tools. They also offer training guides and other resources to such service centers. The only intention from Apple for such stores is to offer high-quality service and customer experience.
On the other hand, the Independent Repair Providers are for repair shops who want to access parts directly from Apple but, do not want to meet the same conditions as AASP. Here, IRP gets less support as compared to AASPs and they have to stick to the same guidelines. Now, here is the average cost for Apple service stations in India:-
For Apple Service Centre AASP
- Franchise investment- Rs 50 lakhs-Rs 1 crore
- Furniture and fixtures- Rs 15-20 lakhs
- Advertisement and Marketing fees- Handled by the parent company
For Independent Repair Providers (IRP)
- Total capital investment required- Rs 1.5 crore
- Franchise fee- Rs 35 lakhs
- Equipment- Rs 25 lakhs
- Advertising and marketing- Rs 15 lakhs
- Furniture and Fixtures- Rs 55.5 lakhs
How to get Apple Authorized Service Provider Store in India?
There are certain criteria before one can open an AASP store in India. Before you apply, an individual will need to earn a certified technician certificate from Apple. They need to pass exams through an online Authorized Testing Centre. All the certifications are updated on a per-product basis annually.
You will need to submit an email to [email protected] by providing all the information given below:- Make sure to follow all the steps very carefully and properly
- Individual must submit a legal business name (Inc. DBA if applicable) under which the business will conduct and operate
- They will need to submit principal and owners name
- Proper location address (Note: Apple does not accept any home offices or PO boxes location address)
- Proper and valid phone number
- A proper existing business domain email address
- Must submit a business website name
- The purpose of business including customer segment and type
- Previous experience or any history with Apple as a Retailer or Service Provider
These are some of the details and documents that the interested individual will need to submit on the official email address mentioned above. Make sure you read all the terms and conditions on the official page.
Apple Authorized Service Provider Store Contact Details
Here are the official contact details of the Apple Authorized Service Provider Store in India:-
- Website- Apple.com
- Email ID- [email protected]
- Support webpage- https://getsupport.apple.com/
- iTunes store support webpage- https://support.apple.com/en-in/itunes
- Registered office address- 19th Floor, Concorde Tower C, UB City, No 24, Vittal Mallya Road, Bangalore 560001, India
- Telephone- +91 80 4045 5150
- Fax- 91 80 4045 5197
- India Email ID- [email protected]
Eligibility Criteria and Requirements to get Apple Authorized Service Provider Store in India
Here are the requirements and eligibility criteria to get AASP store in India :-
Business requirements
- Organizations that are willing to apply for AASP are required to have been in operation for a reasonable period.
- They must have audited financial records for review by Apple
- A proper credit line is required and they must be agreed with the Apple Finance team in the said region
- The organization should actively promote the Apple brand as a part of their business along with AppleCare products and services
- Must have knowledge related to the field
Operational requirements
- AASPs are required to meet all the Apple’s standards at all times
- All the repair tools, training, service guides, guidelines, and diagnostics must be kept confidential
Premises
- Must have a commercial walk-in service location with dedicated service personnel
- Must include a clean and presentable reception area for customers
- A residential address will strictly not be applicable as an authorized service location